LeoVegas Casino Terms & Conditions

These Terms & Conditions explain the rules for using the LeoVegas Casino website and related services. Please read them carefully before creating an account, depositing funds or participating in any game. By accessing or using the service, you acknowledge that you have read, understood and agreed to these terms, together with any additional terms displayed for particular products, promotions or features.

LeoVegas Casino operates under a Malta Gaming Authority licence (MGA/CRP/237/2013), alongside licences from the UK Gambling Commission (39198), the Alderney Gambling Control Commission, and regulatory approvals in Ontario, Denmark, and Sweden.

1. General terms and acceptance

These Terms & Conditions apply to your use of the LeoVegas Casino website, account, games, payment functions and other services made available through the platform. They form a legally binding agreement between you and the operator of the service. If you do not agree with these terms, you must not use the website or open an account.

Additional rules may apply to individual games, promotions, competitions, payment methods or other features. Those rules will be made available before or during the relevant activity and form part of these terms. If an additional rule conflicts with these terms, the additional rule will apply only to the relevant activity to the extent of the conflict.

The operator may update these terms from time to time to reflect changes in the service, technology, legal requirements or business practices. The latest version will be published on the website. You should review the terms regularly. Continuing to use the service after an update means that you accept the revised terms.

Eligibility and lawful use

You may use the service only if you are legally permitted to do so in the place where you are located. You must meet any applicable minimum age requirement and must not access the service from a location where online gambling is prohibited or restricted. It is your responsibility to check the laws that apply to you before using the website.

You must provide accurate, current and complete information when registering and whenever information is requested.
You must use the service for your own personal use and not on behalf of another person.
You must not allow another person to access or use your account.
You must not use the service for unlawful activity, fraud, money laundering or any activity that attempts to manipulate a game or payment process.
You must not use automated systems, software, bots or other tools intended to interfere with the service or obtain an unfair advantage.

2. Accounts, identity and security

To use certain features, you may need to create a personal account. You are responsible for ensuring that the information in your account remains accurate. The operator may ask you to provide documents or other information to verify your identity, age, location, payment method or source of funds. Access to some services may be delayed or restricted while checks are being completed.

You must keep your login details confidential and take reasonable steps to protect your device and account. If you believe that someone else has accessed your account, or that your login details have been lost or compromised, you must notify the operator promptly and stop using the account until the matter has been reviewed.

You are responsible for activity carried out through your account unless the operator determines that the activity resulted from an issue for which you are not responsible. The operator may suspend, restrict or close an account where information cannot be verified, these terms may have been breached, activity appears unusual, or action is required to meet legal, regulatory or security obligations.

Deposits, withdrawals and balances

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Payment transactions may be subject to checks, processing requirements, limits and conditions shown on the website. A deposit is not a bet and should not be made unless you can afford to lose the money.

You should check your account balance and transaction history regularly and report any suspected error as soon as possible. Winnings and withdrawals may be subject to identity, account and payment checks. The operator may return funds to the original payment method where appropriate and may delay or refuse a transaction where required by law, security procedures or these terms.

You must not deposit funds for the purpose of transferring money to another person or using the service as a payment facility. Where an account is closed, any remaining balance will be dealt with in accordance with applicable law, verification requirements and the circumstances of the closure.

3. Games, promotions and responsible use

Games are provided for entertainment. Game outcomes are determined by the relevant game systems and, where applicable, random processes. You accept that outcomes are uncertain and that no strategy can guarantee a win. You should only gamble with money you can afford to lose and should never chase losses or borrow money to gamble.

A promotion may have its own eligibility rules, expiry date, wagering requirements, contribution rules, withdrawal conditions and other restrictions. Those details will be shown with the promotion. You should read them before opting in or using a promotional benefit. Unless expressly stated otherwise, only one account per person, household, device or relevant payment arrangement may participate in a promotion.

The operator may correct obvious errors, withdraw a promotion, or cancel or amend promotional benefits where a technical issue, administrative mistake, suspected abuse or other circumstance makes this necessary. If a game or promotion is interrupted by a technical fault, the outcome will be handled under the applicable game or promotion rules and any required legal obligations.

Responsible gambling

The operator supports safer gambling and may provide tools designed to help you manage your play. These may include deposit controls, activity information, time reminders, cooling-off options, self-exclusion and access to responsible gambling information. Availability and operation of these tools may depend on the service and your location.

If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek independent support. You can also contact the service through the available support channels to ask about account restrictions or self-exclusion. A self-exclusion request should be treated seriously, and you must not attempt to bypass a restriction by opening another account.

4. Website use, privacy and liability

The website, content, software and services are provided subject to availability. Maintenance, technical faults, internet interruptions, device issues or events outside reasonable control may affect access. The operator does not guarantee that the website will always be available, uninterrupted, secure or free from errors, although reasonable steps may be taken to maintain and improve the service.

You must not copy, modify, distribute, reverse engineer, interfere with or commercially exploit the website or its content without permission. You must not introduce malicious code, overload the service, attempt to bypass security measures or use the platform in a way that could harm the operator or another user.

Personal information is handled in accordance with the applicable Privacy Policy. By using the service, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, identity verification, payment processing, security, fraud prevention, customer support, responsible gambling and compliance with legal obligations.

Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under applicable Australian law. To the extent permitted by law, the operator is not responsible for indirect loss, loss caused by your breach of these terms, or problems arising from your equipment, internet connection or unauthorised access resulting from your failure to protect account details.

Suspension, closure and complaints

You may request closure of your account through the available account or support functions. The operator may suspend or close an account where there is a suspected breach of these terms, a security concern, a legal or regulatory requirement, a responsible gambling concern, or another legitimate reason. Any decision will be handled in accordance with applicable law and relevant account procedures.

If you have a question, transaction concern or complaint, please use the support options displayed on the website and provide enough information for the matter to be investigated. Complaints should be raised promptly. The operator may ask for further details, records or documents before providing a response.

These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights available to consumers in Australia. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. These terms, together with any documents expressly incorporated into them, represent the agreement governing your use of the service.